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Blog Contact Us Online Bookmaker Contact Details

For all player enquiries, the fastest way to contact the team is via our Customer Support Department. If you know the specific department you wish to contact, use the details below.

Customer Support (All Matters)

Live chat

Please use the contact form above.

Disputes, Reports or Complaints (Escalation to Management)

Should you be in any way dissatisfied with the resolution provided by the Customer Support Department you may choose to escalate your enquiry to a member of the Management Team, for more details please visit the Dispute Resolution page. Alternatively, you can Contact another department.

Note: Please allow up to two (2) working days for a response.

Visit the office by appointment only:

  • Physical Address: 461-473 Lutwyche Road, Lutwyche, QLD, 4030
  • ABN: 25 151 956 768
  • Telephone: 1300 LADBROKES (523 276) is licensed by the Northern Territory Government.

  • 24/7 Betting Line

    1800 523 276

  • Customer Support

    1300 523 276

  • Opening Hours


    8AM - 11PM (QLD Time)
  • International Betting Line

    +61 7 3350 0781

  • International Customer Support

    +61 7 3350 0782

Credit Card Verification

For assistance with card verification, please visit the Verification Centre

Direct Contact

You can contact us via email or phone on the following:

1300 LADBROKES (523 276)

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